Frequently Asked Questions
Everything you need to know about your dark transformation.
How long does shipping take for international orders?
International orders typically arrive within 7 to 14 business days. Please note that customs processing in your destination country may occasionally extend this timeframe.
What is your return policy for apparel and footwear?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
Are your products vegan-friendly and cruelty-free?
Yes, we are committed to ethical fashion. The vast majority of our products are 100% vegan, utilizing high-quality synthetic leathers and materials that do not involve animal testing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay for flexible budgeting.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to the carrier's website to monitor its journey.
Do you offer a size guide for your clothing?
Yes, every product page features a detailed size chart. Since our items range from bodycon to oversized fits, we recommend checking the specific measurements provided for each garment.